Shipping
Once we receive confirmation of your purchase, we will contact you regarding the delivery of your artwork. Delivery charges are quoted separately to purchase, as they are based on the size & weight of the artwork plus the destination of delivery. For an approximation of cost, please see our shipping estimates below. If you would prefer a precise quote before purchasing, please do get in contact.
You may prefer to collect your artwork in person for which there is no delivery charge or fee.
Delivery
Please note that delivery within the UK can take up to 10 working days, but we aim to ship within a few days of purchase.
Shipping Estimates
Shipping within the UK:
All works on paper unframed: £10-20
Small framed (max. 40cm x 40cm): £12.50
Medium framed (max 60cm x 60cm): £25
Large framed (over 60cm x 60cm): £70-£95
For shipping to Europe and the rest of the world, please contact us.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refund policy
For artworks bought in-gallery, we operate a ‘sold as seen’ policy and therefore no refunds are possible. Commissions are also ineligible for refunds.
For online purchases that have not been viewed in person, we have a 14-day return policy, which means you have 14 days after receiving your item to return your item to us:
1. The cost of returning the item will be the responsibility of the buyer. When returning the item, you must ensure that it is not lost or damaged in transit. Therefore, we advise you to opt for a signed for delivery service. It can take up to 7 days for the item to reach its destination.
2. We will not accept returns for items that have been damaged post-delivery. If this is the case, the item will be returned to the customer at the customer’s expense.
3. You must return the goods within 14 days of your receipt of the artwork, with both artwork and all packaging in their original condition, securely wrapped, including our delivery slip and at your risk and cost.
4. After we have received the artwork and verified the suitability of the return criteria, we will credit your credit or debit card with the full purchase price of the goods.